Terms of Service

1. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use the Service. By using the Service, you represent that you meet these requirements.

2. Account Registration and Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately at support@satsquatch.app of any unauthorized use. We are not liable for losses caused by unauthorized use of your account.

You must provide accurate information when registering. You may not create accounts with false information or impersonate others.

3. The Service

Satsquatch is a tool that aggregates and displays information about your Bitcoin holdings across cold storage wallets, exchanges, and Bitcoin ETFs.

Important: Satsquatch is read-only. We do not and cannot move, spend, or control your Bitcoin or other assets. We do not hold custody of any funds. Wallet addresses and API keys you provide are used solely to read balance and transaction information on your behalf.

4. Paid Subscriptions (Satsquatch Pro)

Satsquatch offers a paid subscription tier ("Pro") with additional features. Pro subscriptions are billed in advance on a recurring basis (monthly or annually, as selected at checkout) through Stripe.

You may cancel your subscription at any time through the billing portal or by emailing support@satsquatch.app. Upon cancellation, you will retain access to Pro features until the end of your current billing period, and you will not be charged again.

All sales are final. We do not offer refunds for subscription fees already charged, including partial billing periods. If you believe you were charged in error, contact support@satsquatch.app within 30 days of the charge and we will review your case.

We reserve the right to change subscription pricing with at least 30 days' notice to existing subscribers.

5. Not Financial Advice

Satsquatch is a data aggregation tool, not a financial advisor, broker, or tax professional. Information shown in the Service — including but not limited to portfolio values, returns, cost basis, and buy signals — is provided for informational purposes only and should not be relied upon for investment, tax, or legal decisions. You should consult a qualified professional before making financial decisions.

Cryptocurrency markets are volatile and Bitcoin in particular carries substantial risk of loss. You are solely responsible for your investment decisions.

6. Data Accuracy

While we work to ensure the information shown in the Service is accurate, we rely on third-party data sources (blockchain explorers, exchange APIs, brokerage data providers) that may be delayed, incomplete, or occasionally incorrect. We make no warranty as to the completeness or accuracy of any data shown.

Always verify critical financial information against primary sources (your exchange account, wallet software, brokerage statements) before relying on it.

7. Acceptable Use

You may not:

• Reverse engineer, decompile, or attempt to extract source code from the Service
• Use the Service to violate any law or regulation, including sanctions and tax laws
• Attempt to gain unauthorized access to other users' accounts or data
• Use the Service to transmit malware, viruses, or other harmful code
• Scrape, harvest, or automate access to the Service beyond normal personal use
• Resell, sublicense, or white-label the Service without written permission

8. Your Data

You retain ownership of your data. You grant us a limited license to process your data solely to provide the Service. See our Privacy Policy for details on how we handle your data.

You may delete your account at any time in Settings. Upon deletion, we will remove your personal data in accordance with our retention policies (described in the Privacy Policy).

9. Service Availability

We do our best to keep the Service available, but we do not guarantee uninterrupted access. We may suspend or discontinue features at any time with reasonable notice. Scheduled maintenance and unforeseen outages may occur.

10. Intellectual Property

The Satsquatch name, logo, and software are our property. These Terms do not grant you any rights to our intellectual property beyond the limited right to use the Service as described.

11. Third-Party Services

The Service integrates with third-party providers including but not limited to Supabase (authentication and data storage), Stripe (payment processing), Plaid (brokerage data), Coinbase and Gemini (exchange data), and Resend (email delivery). Your use of the Service may be subject to those providers' terms.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF INFORMATION. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS.

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF CRYPTOCURRENCY VALUE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow certain limitations on liability, so portions of this section may not apply to you.

14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles.

Binding Arbitration. Any dispute, claim, or controversy arising from or relating to these Terms or the Service shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration shall take place in Jupiter, Florida, or, at your election, by videoconference. You and we agree that any arbitration shall be conducted on an individual basis, and not as a class, consolidated, or representative action. If this class-action waiver is deemed unenforceable, the arbitration provision shall be void.

You have the right to opt out of binding arbitration by emailing support@satsquatch.app within 30 days of first accepting these Terms.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or a notice in the Service at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

17. Termination

We may suspend or terminate your account if you violate these Terms or use the Service in a manner that could harm us or other users. You may terminate your account at any time by deleting it in Settings.

Sections that by their nature should survive termination (including disclaimers, limitations of liability, indemnification, and dispute resolution) will survive.

18. Contact

Questions about these Terms? Email support@satsquatch.app.